I understand that sometimes life throws us a curveball and unexpected things crop up! However, please be respectful and as much as possible give at least 48 hours if you need to cancel or change your appointment.
This will enable me to be able to offer the appointment slot to someone else.

Any notice given within 48 hours may incur a cancellation charge if I am unable to fill the appointment spot. Plus a booking fee would also be required for further appointments.
No shows will be charged full appointment cost.

If you book for more than one service and change your mind at your appointment, all services booked will become payable.The time has been booked out for those treatments so will have to be paid for whether or not the treatment is performed.
If the treatments required are amended with more than 48 hours notice then no cancellation fee for the cancelled treatments will be payable.

Refund Policy